The car was mechanically in decent shape, started fine, brakes were okay (not amazing could use new pads) our problem was the car was disgusting when we got it and we had a cockroach problem (it’s quite common for rental cars that are not kept clean). The host was nice enough to pick us up from the airport but when we complained about the cockroach problem two days into the trip he accused us of causing it. We had found a roach trap in the car under the seats! Anyhow after two weeks of spraying the roaches with roach spray and using sticky traps out last week was entirely roach free! We exterminated them! I give it two stars because the host picked us up from the airport and the car drove well. Minus 3 stars for roaches, dirty car that we had to vacuum and all the money we spent on roach spray and traps. Budget rental I guess you get what you pay for. Lastly!! Charles from Turo was great in helping us and was awesome in understanding our situation. 5 stars for turo support!
Alex P.-Jan 10, 2018