Both were amazing from beginning to end with communication. We met at the agreed upon location, as they drove the van out to meet me halfway... how awesome is that?! Dropped it off with a full tank and even set up the second row of seats so we wouldn't have too. We made small talk about where my family and I were going over the weekend and what to do about inclement weather. How to go about dropping the van off as I have an odd schedule. They explained that it is a family vehicle so it can and should be used as one. Just let them know if there is anything that happens to where t would need to be detailed. The van itself was amazing and completely loaded with all of the goodies that made the trip a calm and quiet one with all of the kids. They think it's time I trade in my suburban. Lol. I kinda agree. Dropping the van off was easy and it was nice to say hi and talk for a couple of minutes. They are very nice people and in the future if we need to look into renting a van again I will definitely look to see if they are still on TURO. My family and I thank you. 😁
Jim and Trisha were very accommodating and easy to work with, even coordinating to meet up with to get the car and taking me to the airport! The van was in great condition and easy to operate. Thanks Jim and Trisha!