Paul and Ryan run a tight, reliable business. I'd rent from them again. The Kia Sedona was a perfect fit for my kayaking trip in Colorado. The AC didn't work, but Paul was up front about this. They even dropped the vehicle off early when my flight arrived early.
It's worth noting that Paul only includes 300 miles while most cars in this area include at least twice this. I wouldn't rent this vehicle if you're planning to go very far out of town.
The only issue came with the return. I'd set a 10am drop-off but asked if this could be flexible and was told this would be no problem - just to provide 45min notice. I wasn't able to get in touch with Paul due to lack of signal at our camp site and so wasn't able to notify him before my scheduled drop-off. Paul was understandably upset though, I feel, his reaction was slightly over the top given the expectation set for a flexible drop off. Overall, Paul's service was great, and the vehicle, fantastic. Some added flexibility and clarity of communication could have made the experience exceptional.
Ryan and Paul are amazing! So easy to deal with. They really communicated with me promptly throughout the trip when I needed! Super friendly process and professional process! The car worked great! My experience in Colorado was perfect because I did not have any worry about the rental! Free to ride! Thank you!
The AC was dead but that was communicated to us, albeit 8:00 the night before we picked up. To his credit though we picked up late and returned early due to family being in town and Paul made it all very easy.
Thank you Ryan! Our trip to Breckenridge was made amazing by the rental of your vehicle. You were amazing to work with and we appreciate your service and meeting us at the airport. We also appreciate the suggestion of us upgrading to the Ford Expedition, it was needed that first night as we drove through the slippery roads up into the mountains. It made me feel safe bringing all the kiddos up there in the snow and slippery roads!