Well kept car with all services done on time and at dealership. I drive my kids around in this so its safe and in excellent condition. Will give it to non-smoker only.
2010 Honda OdysseyNishant's Honda153.53
I have been active on Turo lately, rented from different people, different cars. So this review is a comparative review. It is only intended to help other renters.
All the times I have rented, I spend less than a minute picking up the car, and the same delivering the car back. Not this time, as I deliver it back, the owner spent at least 15 minutes looking for something to charge me extra for:
A- Couple of weeks before renting, I booked the car for a day to pick up family from airport. At what I call a last minute, the owner called to cancel due to "something came up and I need the car". I said sure no problem. To find out that it is simply to go with a better deal for more days. Never the less, I still rented again, tempted by the comparable lower price.
B- We faced a safety concern when we were in Tahoe area, and it rained, the wiper blades are extremely deteriorated, I would say never changed for at least 3 years. We had to stop on the side of the road to wait the rain to stop before proceeding.
C- The inside of the car was dirty (apparently I am not the only review stating this), I took pictures and uploaded them when I received the car. But when delivering the car back, the owner was not happy with the car being dirty, stating that I should have washed the car before returning it.
D- It is not that I made the car dirty, but seeing that look of blaming - while I was not happy to have a dirty car in the first place - is not comfortable.
E- The car has many damages on the outside, bumpers and doors dents, scratches all over the car, something sticky on the rear glass. No big deal to me; until the owner micro-inspected the car when I delivered it back and saw a mini scratch at the lower side of the back bumper to say: "how did this happen?".. Really? The car was parked in a garage, and driven on highways, so scratches that small are almost impossible to happen with me, it would be either a major damage or none, and it was none. I do not even know how someone can find a needle in a haystack.
F- The owner was happy when he checked the mileage, as he thought I have over mileage and I will be charged extra, and he was disappointed when I proved him wrong, since I paid for an extra day to have extra few hours (which most owners I rented from previously were courteous to let me deliver late rather than charge an extra day).
This experience reminded me of the gold diggers, it was not a pleasant experience dealing with the owner. Which is exactly the opposite of all my experiences with other owners at Turo.
If you find this car cheaper than others and would like to rent it, take a video camera with you, videotape everything, including golve box and back pockets of seats, under seats, trunck, door pockets, everywhere. Even if he says it is fine, it will not be fine when you come back to deliver.
It was really helpful that I could get a car at a short notice so thank you Turo :) Also Nishant was really friendly and helpful. He was also great when we had to change plans mid-way and extend our rental!