We rented the 2015 Toyota Sienna from Theodore for a four day visit to Lake Tahoe during 2/10 thru 2/14. The entire rental experience could not have gone any better. We got the auto insurance coverage included with the rental package. We picked up a very clean van on Friday night, on time as requested. Theodore was always available on the phone if we had any questions. The 2015 Sienna van was almost new as it had 8960 miles on the clock. We were able to get all our luggage and the 6 passengers inside the van and it drove flawlessly to Tahoe and back. On our return journey, there was detour due to mud slides and the commuter traffic around San Francisco which made us 2 hrs late to return the van. Except for this late delivery of the vehicle, the rental experience was very pleasant to handle. We would rent from Theodore again, next time when we plan to travel with all the family.
My experience with Theodore was just absolutely stunning. Everything was perfect. He was very understanding when I was a bit late for returning the vehicle. His vehicle was very clean and like new. HIGHLY RECOMMENDED!