Booked this car because of the convenience of picking it up at the Turo Valet near the airport free of charge. The process was really easy to pick up and drop off. Jon contacted me the day after I picked up the car just to ask if everything was ok. That for me was good customer service, I also contacted him later with some questions and he replied in a timely manner. The car smelled cleaned since I picked it up and we did our best to leave it as clean when I returned it. I Would definitely recommend booking from him.
Last minute trip was ok with this owner. I I reserved this minivan at about 11p the night before an 8am pickup. The owner was responsive, friendly, accommodating. The car had some dashboard warnings on, but no problems materialized and I cannot blame the owner for any of those warning lights since I gave him no time to anticipate this rental event. Thank you for providing last-minute wheels to my family, Jon. On a holiday, too.