Kim was great to deal with. She made it very easy to pick up and drop off the car. The car was perfect for our large family - clean, well maintained, and in excellent condition. I will be calling Kim again the next time I am in the Phoenix area.
This was our first experience with Turo and it was awesome! Kim was right on time and exactly where she said she'd be both for pickup and return at the airport. The van was absolutely spotless and Kim couldn't have been more pleasant or professional. We had no problems whatsoever and look forward to booking with Turo in the future. Thank you, Kim - you're the best!
Kim was great at letting us know where to meet her. She took us to the car and even helped push a stroller on the way. The van worked well for us and had no problems on our 2.5week trip. The power doors and lift gate were great as well as the stow and go seats. Tons of space for our family of 4 and we were able to bring a couple grandparents along when we wanted to.
We rented this van for 2 months and could not have been happier. It fit our needs well, and the unlimited mileage meant we had more enjoyable trips not having to worry if we were over our limit. Kim was prompt with communication and great to work with, especially when we had a question come up. You can't go wrong with her or the van!
The van was perfect for our trip, but the most outstanding thing was the service given by Kim. She made the rental process so easy, and even when it seemed like I may be late due to traffic, she calm demeanor set me at ease. I would definitely recommend Kim and her van, and would use again if available in the future.
As this was my 1st Turo rental and some of the guidelines were different for me, I was worried...I'd have to say, I'd do this again and I'd do it with Kim's Stow and Go Dodge Caravan. I was drawn to Turo from a couple others who had heard of it and when traditional rental rates did not work for me. Kim and her family, those I met were very nice and very professional. Kim was available for me at the first of the rental when I had questions about the vehicle. I was advised of the answers earlier but Kim was patient with me anyway. The vehicle drove flawlessly and handled ALL the gear and luggage.easily. We made use of many of the features of this mini-van. Also, I might add, the generous 500 miles per day Kim allows made it possible for us to go back and forth without worrying about the mileage. While we did not need the allotted 1500 miles, we did need substantially more than other vehicles offering only 750 miles for our 3 day trip. Pick up and delivery worked out easily and Kim worked with us until we had an arrangement which worked for both of us. I'm going in and out again at the end of February as we take our son back to Marine Corps Infantry School. It is highly likely, if Kim's vehicle is available, we will rent it again. Thank you Kim...YOU made a believer out of this first-time-Turo-er.
Kim responded in a timely fashion. The van is loaded with options, was clean, safe and performed perfectly. Kim is a very friendly person and worked with me to accommodate my pickup and dropoff needs. I will rent from Kim again the next time I need a van.
Kim was great to work with and professional. The van was clean and comfortable.....more than we expected. Family trip was comfortable and made the drive enjoyable. Would highly recommend Kim to anyone needing a van for their family vacation.