First time renting through Turo. Was happy to rent an older minivan at a much lower price than a traditional rental car company. I give everything four stars for value for the low price. The vehicle was in good condition for 127,000 miles. The engine "felt" older and we noticed a loose taillight cover, which actually fell off when we were returning it. I'm sure this will be fixed easily and there isn't any indication that we will be expected to pay for this, hence the four stars.
If a low price is important, you are used to driving an older vehicle, and you don't mind leaving the comfort of a traditional rental car company, this could work out well.
This is my first time using Turo. It was an excellent experience, a lot easier than a rental car company. Michael was extremely accommodating. We had to extend our stay because of flight cancellations due to weather, and it was extremely easy to do it through the app. I'll definitely be using Turo again and if I travel to Phoenix I highly recommend Michael.