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It took 15 minutes to figure out where the office was to get the keys. Once we understood where it was, the building was locked. Someone finally showed and provided the key after another 20 minute wait and frantic texting. Ultimately, the car was adequate and we were still able to make our planned outings and appreciated the rental.
My car was at the mechanic for a week & this was a great alternative to renting a car the "traditional" way & much cheaper! It was a really convenient location, easy pick-up & drop-off, & nice folks. Thanks! ☺