Mark was communicative and easy going. The pick up and drop off were super simple and he's right off the freeway (I dropped the car off a few hours early with no issues) There is fairly large scratch on one side of the car that is not mentioned in the ad, but I really found that to be no big deal. Would definitely rent from Mark again!
This was a great car for our trip, and Mark was super easy to work with. He was right on time for the pickup, and flexible to allow us to drop off a few hours earlier than planned in the city so that we didn't have the hassle of parking. Car itself was great, with all the bells and whistles you'd expect from a new model.