Am I flexible with extra mileage?
I am not flexible with extra mileage. You will be charged for going over. NO EXCEPTIONS. It is .75 cents a mile over listed miles per day, and capped at 1500 miles. Please understand how the mileage is charged prior to renting. Look at the daily, weekly, monthly caps.
Is it okay to smoke in the car?
NO. NO EXCEPTIONS. You will be charged a cleaning fee. We would have to have it professionally detailed, and that costs $175.00 if I smell smoke or detect ashes. It ruins the car for everyone else and is not respectful, and I will charge the cleaning fee if the interior is dirty, or the car smells.
What do you expect from the renter?
I expect my car to be treated like it belongs to someone. Any damages will be billed to you. I also expect you to clean up your trash, not leaving it for me, and I expect the car to be clean and filled with gas. A cleaning fee will be charged if I have to clean up food crumbs, spills, trash, etc. Any heavy perfume smells or smoke smells, or any foul odors will result in a cleaning fee and any damage to the car interior or exterior that was not there before your rental will be billed to you. I also expect a 3 hour notice for changes to the agreement. Late extension requests will be denied. No exceptions. Also, only one extension per rental will be granted. If you need the car for a longer period of time, please return the car and re-rent it. That way I can check on the condition of the car. Prompt pick-ups of the car are courteous. If I have to sit and wait because of no prior notice of at least 2 hours in advance, your rental will be cancelled No exceptions. Common courtesy is what I am asking for. My time is just as valuable as yours. Also, all changes must go through Turo. Turo will contact me regarding your request. If you hand me an expired drivers license, regardless of whether you have a paper temporary, I will cancel the rental. A valid picture drivers license must be presented to verify identity. No pets. This car is not a pick up truck. Please treat it as a car. If cars are just transportation to you, please do not rent this car.
How do I make changes to the rental?
Any and all requests must go through. Turo. Turo will contact me regarding your request. Please note only one extension request will be granted. If you need the car for a longer time period, please return the car as scheduled and re-rent it. That way I can check on the condition of the car.
Are pets allowed in the car?
What kind of gas does the car take?
Regular gas is okay. We put in premium for ourselves and for guests, but if you do not want to pay for premium gas when you fill-up, that is fine.