The vehicle was very comfortable for our family on a long road trip. Having the 3rd row and room for 6 was exactly what we needed. Heated seats were amazing in the winter weather, and pick-up and drop-off was very easy and convenient. One of the turn signals was not working properly, which did cause some stress and safety concerns for us, but all in all a great rental experience!
Owners responded to messages in a timely manner. Vehicle was well worth the money and clean, however I was disappointed when I arrived and saw that there was part of the front bumper missing and license plate was on the front dash. The picture of the vehicle should be updated. The rear driver's side turn signal was not working as well. If the turn signal was not an issue and I previously known the condition of the car I would have rated a 5.
Used the car for 3 days
Yes, it was dirty probably from the previous renter, but I'm used to make my happiness myself, 5 min and problem solved...
Had a really annoyingly squeezy and ineffective wiperblades, but it wasn't an issue to buy some cheap new one and enjoy the rest of my ride.
Yes - front lower part of the bumper is funny cut off making it look less aesthetic, but that was not crusial for me as I sat inside I was not worried about that seriously.
6 people had a nice trip hundreds of miles with enough comfort.
Suspension is very nice, tires ok - not noisy at all.
MPG is low, but the tank is huuge
The car is good for the money spent.
Heather and Adam were very courteous and allow me to change my time to pick up the car. There was nothing wrong with the vehicle it was properly inspected and the bumper was fine as someone else suggested otherwise. The car was clean and ran fine.
The vehicle was a risk. When I picked it up at night, it was fine, but the following morning as I was loading the car, it had an expired inspection sticker from December of 2015, the front bumper was completely gone, the car appeared to still be dirty from the previous renter and the service light was on. Due to the expired inspection sticker, I was only able to drive the car to the destination and leave it there. The owners refused to take responsibility for any of these issues and renting the car with these known problems. The only reason I gave two stars was because it got us back to our car at least. It did not serve its purpose as it was suppose to be used for a group and due to the issues, we were forced to take two separate vehicles.