Good communication, and everyone was on time when at pick up and drop off, most important was the owner offered free gas and toll because some minor damages with the car. After all, was a good experience, and definitely will rental her vehicle again.
Laurie was so amazing! Her patience and her kindness was nothing short of excellent. I'm so glad that I got to rent from her. I've been renting from relay for over 6 months and Laurie is by far the best because her personality is such a joy. The car was clean and was in outstanding condition . I HIGLY recommend Laurie!! You won't be disappointed. I'm definitely going to rent from her again.
I didn't get a chance to meet Laurie but she had someone in place to make sure the transition went smoothly. She was always in contact and was very fast to respond. I will definitely be renting from her again. The car is very nice and provides a smooth ride. It's a must get!!