We take pride in our luxury fleet of vehicles and maintaining their pristine condition for each customer. In order to maintain our reputation of offering clean, luxurious, great-priced rides - we have a ZERO-TOLERANCE policy on the following:
🔹 Absolutely NO SMOKING in any of our vehicles. This includes cigarettes, vape pens, or any other
🔹 NO PETS allowed in our vehicles.
In the event you return a vehicle and we notice our NO PETS and NO SMOKING policies were dis-regarded: you will incur a post trip charge per Turo’s policies which can be viewed here: https://support.turo.com/hc/en-us/articles/203990780-Fees-fines
🔹 PLEASE Re-fuel our vehicles with PREMIUM GAS (93 Octane in TX). Please provide ALL FUEL RECEIPTS upon the return of the vehicle.
In the event you do not provide ALL FUEL RECEIPTS from your trip reflecting PREMIUM GAS was
used in our vehicle, you may be subject to a damage claim submitted through Turo to protect
our vehicle from potential engine damage.
Convenience is our main priority for ALL of our customers. We aim to over-deliver on each rental experience by offering the following:
🔹 Toll tags on all vehicles. At the conclusion of your rental, we will upload your toll charges into your trip for reimbursement. This service is accompanied by a small convenience fee - helping eliminate the headache of receiving your tolls in the mail and paying them at a premium rate!
🔹 Vehicle re-fueling AT COST. If you are in a hurry and don't have time to re-fuel the vehicle to the level it was received, don't sweat it - we've got you covered! We will re-fuel your vehicle and upload the receipt for reimbursement, PLEASE SELECT the PRE-PAID REFUEL EXTRA.
🔹 All of our vehicles come with a USB charger to fit your phone's charging port. We ask that you enjoy the use of this USB charger, but please keep it in the vehicle. In the event the USB charger is lost or stolen, there will be a replacement fee charged upon completion of your trip.
🔹 If you'd like to have a universal phone mount placed in your car, you can select it as an Extra for $5.
🔹 We have the ability to accommodate all travel schedules and pick up/drop off times - both at our office
location and either of the Dallas airports (DFW and Love field) for an additional custom delivery fee if it falls outside our business hours