Alan's Prius was very clean and drove well. His toll pass came in handy. He was quick to respond to text message communications. The only hiccup was that the pickup address posted in the app was different than the actual pickup location which I found out after I first went to the old address. I learned later that he had mssgd me in the apps mssging service with the corrected address, but I did not see that until 2 days later. Otherwise, great service.
First time using Turo and couldn't be happier. Much easier than dealing with the lines and paperwork and large credit card holds. Although I never physically met Alan, he was great and helpful and his mother in law (whom I met up with) was so sweet and nice. He was flexible with my schedule and was quick to respond to any questions or issues I had. The car was great on gas and ran perfectly fine. Would definitely rent from Alan again.
This was my first time using Turo and I had the best experience from the beginning until the end. Alan was lightning speed fast on responding when I first inquired about renting the car, picked me up and made it so seamless.
I loved the car - It drove like a dream, was very clean as if it was a new car, excellent mileage and plenty of space. I enjoyed the car so much that I extended it twice since it was such a nice car to drive.
If you are wanting to rent a car, Alan is fantastic. If I could give him 10 stars, I would.
Alan was fantastic. Start to finish the trip was a great experience. I mistakenly gave Alan my incorrect flight arrival time (arrived 2 hours later than I originally told Alan when I booked) and Alan was incredibly kind and accommodating. The Prius was in fantastic shape and the nicest Prius I've been in. Next time I'm in Austin, I will definitely book with Alan again. I can't say enough nice things about him!
Everything went just fine. Alan was very nice and helpful: letting me get the car a little early and even offering me a ride home when I dropped the car off. The car was superb- clean, ran smoothly, and so fuel efficient! I would definitely rent through Alan again, and I would definitely rent this car again.
Alan was beyond helpful, collected me from the airport and took me right to the car. The car was in great condition and he could not have been easier to deal with. Thank you for a great hiring experience.