I truly enjoyed the experience of renting Doug's Altima from him. It was exactly what i needed for my 2 week trip to Texas. I was a little confused about the communication through Turo. He helped me figure it out. This is my second time renting from Turo. He met me at the airport and walked me to the car. The entire process went smoothly. I will be using Turo when I travel. Doug was great!