After having several cancelations for my Austin trip, I was hesitant to book yet another... After confirming with Gagan I felt much better, especially with his reviews! Pick up was super easy, and return as well. He was helpful with making sure I remembered to take photos at the end of the trip and keep everything logged. The air conditioning was a God send! Would definitely nook with him again.
The car itself and communications were great, but pickup at the airport long term parking did not go as smoothly as I would have hoped - I arrived very late at night, and the row that the car was in was not marked, so I had to wander alone with my luggage looking for the car. Even with the guidance of two shuttle drivers it was a challenge to find the car as it wasn't clear in which direction I should walk (there were 4 options). The pickup left much to be desired especially as I was being charged $30 for the airport pickup without the owner showing up in person. Still giving a good rating because other things were great, but I cannot give 5 stars given the stress I experienced upon trying to find the car alone in the dark in a new city by myself. The shuttle driver even told me to "be safe!" as I walked into the darkness. Not encouraging.
Gagan was very easy to work with. Kind and helpful with our trip. It was our pleasure to be able to use the KIA and it was very well maintained and economic. We are so thankful! Totally recommend this car and working with him!
I would rent off of Gagan again, the car was waiting for us at the airport in long term parking. No lines, or paperwork. When we parked the car back at the airport we just sent him the location. Easiest car rental ever👍👍
HI, my trip was a great success. The car was right where he said it would be and it was in great shape. I had some real issues in the beginning trying to understand the site and uploading things but gagan was very patient and helpful. Great!
The Kia was a perfect ride for our travels through the Hill Country, to San Antonio and back. Thankful for the AC and compact size. Gagan was even kind enough to spend a few minutes with us on pick-up to answer an electronics question, which had absolutely nothing to do with our car rental, but certainly made a portion of our trip go more smoothly.
Great little car! The air conditioning was a welcome respite from the Austin heat, and Gagan was very accommodating when it came time to return the car. I did find that it wasn't the greatest on gas - a tank of gas lasted about 200 miles - but other then that, it did the trick. I'd book it again.
This was the perfect car to get my friend and I around Austin! It's small and compact and easy to park, and was affordable for sure! We are both under 25 so it was also super convenient that this option exists. Gagan was super accommodating and timely... When we landed at the airport, it was all ready to go! Definitely recommend