When Robert was handing the car keys he said "this is my baby girl" he is so right. This car is a sweet babe. It's is so smooth and classy. Robert was extremely kind with dropping the car to our hotel and he was very flexible with return time. Thanks to him we had wonderful time around the city. He is very easy to communicate with. Only thing you have to be careful with this car is holes and bumps because it is low one. It's is very convenient to ride in/around the city. We did not have trouble with this. We highly recommend this "sweet baby".