Alex was outstanding! This is the second time I have rented from him and everything went smoothly, there was a hiccup on returning the car and he was very understanding! The car was very comfortable, great on gas, and a very smooth ride!
Alex was extremely kind and understanding when we experienced a minor accident communication was great the entire rental ran smooth only downfall is the charger ports inside didnt work so my long distance travel was a little hard but all an all i would love to rent in the future
The car was nice, it ran well and had good mileage, but the headlight was out and the phone charging outlet didn't work - which made long drives in the rural parts of the state and in the evening problematic. I paid for pick up/drop off from the airport and I arrived in the evening with a lot of bags. It was getting dark and cold and the car location was not very clear to me, and the owner was not very helpful or communicative. Finally a shuttle driver helped me find the car. If you are familiar with the airport or just need it around the city, this car is probably just fine, but I feel like for the cost and what I needed it for, it wasn't a good match
I rented this car for a week,car ran fine no issues with car although it is pretty loud for a small Jetta,XM radio did not work and didn't realize it was diesel until putting gas in it.i never met Alex,he never checked on the car.Even though a Jetta is a pretty basic car I sat in his driveway almost 10 minutes trying to put the break down as it was difficult and no1 offered help nor showed me the basic features.i usually love turo and the renters are always very nice and helpful,maybe this was just a bad week?
Alex was courteous and prompt, having the car waiting for us within minutes of stepping off the plane. And his Jetta was a nice departure from a generic rental car. It was fun to drive and perfect for our trip to Morgantown.
Had the car reserved within the hour, extended the twice with no problem. Got 45 MPG with diesel. Glad to have gotten this rental- made the headache of my regular car breaking down much easier to deal with!
Alex was very attentive to my needs. The car is in great condition, drives very well and is extremely luxurious for ita economy price. I had a great time borrowing this car and whenever I'm in Pittsburgh again and I need a car I will definatly contact him again.
The trip was awesome. Alec was accommodating and very helpful. It was great to do business with. Even helped me get back! Would rent again from him. The car was very smooth and very easy to drive. Its maintained very clean and good to look at also sophisticated. And that too such a great price.