Brian was very friendly and the car was great. We had a miscommunication about directions to the location and I was 30 minutes late to my meeting. Then when I brought the car back, he never answered his phone. I left the car and he called back an hour later implying I did somehting wrong. It was my first time using Turo. Overall, these issues were minor and I would rent from him again. It just could have gone a bit more smoothly with better communication. Also I ended up putting more gas in the car than I had to because there wasn't an easy way for me to know when the tank was at the level it was when I got when at the pump.