Michael is awesome! His car was awesome too! It ran like a well oiled machine. Very well maintained. The gas mileage is amazing! And the factory sound system in that Prius is super superb! The best car I've driven from Turo thus far.
This particular turo rental, Mike makes it easy to get to the rental and back to the airport using a hotel shuttle which was great !! But the first shuttle driver was rude and seemed frustrated he had to pick us up. The return shuttle driver was great and the actual rental was great and Mike had awesome communication and instructions. Thanks Mike.
Anyone that rents through Turo needs to rent from Michael ! He was absolutely amazing ! I will definitely be renting from him again ! The car was perfect ! The best by far on gas . This was the best Turo experience by far ! Turo can you send a reward his way ? He deserves it !
Not happy with experience. Arrived to not only find dirty car with debts and quite a few scrapes but the tank wasn't filled either. I had to drive to gas station to retake pics all over again that I sent days before that somehow weren't received which turned into a hassle after long day I had and being told nothing was coming through still.
Didn't appreciate tone used talking to me like I'm uneducated either. The view out the back of car while driving is very awkward as part of view is obstructed with how the trunk was designed. I did fill gas tank even though I wasn't obligated to as I didn't want to mess over next person. As the owner he should've made sure car was clean and tank filled, not me as a customer.
Michael's Prius was perfect for my trip. He made things super easy and communicated promptly. The shuttle from the airport to the actual car location was perfect also. I chose to extend my trip several times and Michael approved them all as quickly as possible. He was very flexible. Will use again.