Overall a good renter. Only 4 stars because I had pick up and drop off at airport but he needed a ride home from airport when we arrived to pick up car (without letting us know that would be the case ahead of time). Then needed us to drop car off at his home (though he did call us an Uber to airport). As for punctuality he was late by over 20 minutes both at our arrival and calling Uber. Luckily our flight was delayed so there was no rush in the end. Car worked well while we had it, though, and he replied pretty promptly to messages sent.