I am declining all rentals until Turo updates their policies to clarify liability issues. I have recently had some issues with renters/drivers arriving very late. I am not allowed to cancel the rental because of this. While the customer service manager I spoke to was nice, Turo’ policy appears to be that I need to wait indefinitely for you all to show up or not. That is unreasonable, and creates a lot of liability for me.
As far as I’m concerned we, you-drivers and me, are cool. I rent the car to Turo. My agreement is with them, they pay me, they provide the insurance for the vehicle, and they just let me know who will be coming to pick it up at the agreed upon time. They provide me basically no information on you-all as the driver, but that’s cool because you are their representative in this transaction and my agreement is with them. Here’s the problem, in high-density inner Portland the car is in my driveway, on my property and the last thing I need is someone I don’t know feeling comfortable just showing up and prowling around. I'm sure you-all understand.
New shoes and new tags, so legal and safe!
I WILL NOT pick you up in the car from anywhere and I will not negotiate a cash deal off of Turo. Please don't ask.
Otherwise. It is a stock 2004 (with leather but no additional upgrades) which I get regularly serviced and detailed as needed. I am "clean-pet" friendly so there's a bonus. I have never needed traction tires with it (so I don't have any) and I find the car is a super champ. I generally have some tie-down materials available in the car but let me know if you need something more.
I have tried to be sure all pertinent and current information is in the posting to eliminate questions. I am regularly in locations of spotty cell-service and can be hours (or days) from a real keyboard and reliable internet connection. This means that usually all I can/will do is text respond to Turo an "approve" or "decline" because I'm usually not in a position to write a full message explaining the ins and outs of Turo or a social message about the vehicle; plan your requests accordingly.
If you have an on the books rental and still have a question about the vehicle I usually will make an extra effort to try to respond to your specific needs, but seriously typing emails on a busted iPhone on a hillside in Estacada is, like, giving me wrinkles.
I started listing my vehicle on Turo because I've known a lot of people who can't afford to own a car (and I don't think they should "need" to) and I like that mine can be available for those few times a year when a vehicle is really necessary for a person who otherwise transits by other means. It also offsets the costs of keeping a vehicle that is actually redundant but is more valuable to me than what it would sell for, ie. this doesn't make me any real money it just helps justify keeping the car.
2004 Subaru ForesterAlexis's Subaru15514
Great experience. Went camping for the weekend. Thanks again!
This was our first Turo experience so we were a bit weary and confused about the whole process. We were left with many questions so we just went with the flow.
We rented this car so that we could get around during our first trip to Portland. I believe it was about a 15 min. cab ride from the airport to the pickup location. The car turned out to be great! We fit right in with all the other Subaru drivers in Portland! The AC was surprisingly effective during the very hot week we spent there. We did not have any issues getting around. It is a very spacious and comfortable car. Our car seat fit perfectly. It was convenient to get our toddler in and out of the car. We were able to fit our stroller and gear in the back with room to spare. I would definitely rent this car again. We may even end up buying one for ourselves back home.
This was my a wonderful Turo experience. I recently put my car up on Turo but had yet to use the service for my own car needs. Since I rented my car out for two months, I knew there would be a few days in that timespan where a set of 4 wheels would be needed. Today was one of those days and I cannot tell you how pleased I was with Alexis's Subaru. Smooth ride, great AC, wonderful speakers. An overall easy and comfortable car. Alexis was very prompt and cordial. She ran a few minutes late to pick up her car at the end of the rental but gave me a call as a head's up. It was not an issue at all. I highly recommend this car! Thanks.
Very good rental experience! She was understanding of our needs, and utilized the lock box feature so that I could return the car without needing to meet up with her to exchange the keys (which allowed her to do her own thing that weekend day). Definitely recommend.