First time using Turo. Couldn't have asked for better experience. Jessica was punctual, commucation was prompt, flexible pick up and delivery regds to location and time, friendly. Car was super clean, fresh smelling, and performed extremely well in the rain and snow. This was a huge comfort as Breitenbush was one of our destination and it was snowing there.
This is my second time renting this car. LOVE how great Jessica and Jerome are at communicating and accommodating my travel needs.
Car runs great, and everyone comments on how cute it is. :)
Great experience. Super easy to complete the hand off's and they were flexible with my tight schedule and being new to Turo. The car has amazing visibility and fit three adults and two car seats beautifully.
The airport pick up and drop off is a huge benefit. The brakes are good (particularly nice in rainy weather). As I was leaving a big event, I didn't think I would be able to fill the tank in time to make the deadline and asked if I could just give them money for gas since there was well over a half tank left. Jessica was gracious and fine with small changes in plans. The only thing that would have made it easier for me is if her husband was wearing a big T shirt that said, "Hey, I'm the Turo guy", since I drove right past him because I didn't check the text while I was driving. He had a good sense of humor about it.
Jessica was very nice and accommodating via text. Unfortunately, I didn't get a chance to meet her and dealt with her husband in person instead. He wasn't very friendly during the pick up; not even a hello or nice to meet you. When I dropped off the car, he was not right on time and after texting her to let them know I was there, he texted me telling me to just park the car and leave the keys.
The car was clean and drove well, but sadly, the interaction with Jessica's husband was not ideal. Overall, I shouldn't expect much because this is just a car rental service (not a customer service) so the car would get 5 stars in general. The experience overall was what caused the 4 stars.
Jessica was super kind and helpful as a host. Made some last min changes and she accommodated with them. So awesome! Car is clean and doesn't smell which is everything I hoped for when renting out a car. Car runs fine and is actually super efficient on gas! I was surprised to find how fuel efficient it was :)
The Scion was comfortable, roomy, great on gas, great visibility and easy to drive. I will be renting again in July for a road trip with my granddaughter. Thank you for sharing your Scion. Turo is hands-down the best way to rent a vehicle and Jessica and Jerome made the overall experience smooth, easy, and convenient.
I made a mistake with my rental request and accidentally booked Jessica's vehicle for 2 hours instead of the 26 hours that I needed it for - so even though my plans for the day didn't work out, Jessica was beyond accommodating and understanding - she was so sweet. Even though I only spent a couple of hours in her car, I'll definitely rent from her again. Lovely car and lovely human!
The car was very clean and smelled great. I was a little dubious about the idle shudder and a slight odor of transmission fluid, though. Otherwise, a great ride and very easy to pick up & drop off. The snowchains and umbrella were nice touches, too.
Everything went well from start to finish. the car was super clean and drives great and Jessica and Jerome are totally awesome. I recommend this rental to anyone looking for a great experience using this service.
Went great! It was my first time using what was then Turo, but Jessica and Jerome made it super easy and convenient. The car was spacy and super gas efficient. I can't wait to go back to Portland to check out all the other sites to see and hopefully be able to rent this car again.
Jessica was very easy to communicate with and gave me detailed instructions on pick up/drop off of her car. Her car was a life saver during our stay in Portland. Would love to rent from her again if we ever go back!
Jessica was such a sweet and accommodating owner. The car was perfect for our trip to the gorge and it was a relief to know we were in a well maintained vehicle. I highly recommend this car and owner!! We couldn't be happier.
Had a great trip in the Scion! Very comfortable ride and really good gas mileage. Overall a fun little car to drive. Jessica and Jerome, her boyfriend were very nice and accommodating. I would recommend this car to anyone who is looking to rent. It was a great experience. Thank you guys so much!
We had a great time with Jessica's Scion! It's fun to drive, felt roomy, and great on gas mileage. We had it packed full of stuff for my daughter's dorm room. Jessica was spot on with delivery and pick up. I'm very happy to say that my first trip with Turo was a smashing success. I will definitely book with Jessica again!
Jessica, Jeremy and the sweet little Scion were wonderful. We are disappointed to not be able to rent the car on our next trip, but relay riders need vacations too!! We will absolutely try to rent from Jessica first on our trips to Portland and you should too!
Jessica was wonderful to work with from the start. I would not hesitate to recommend her service to another user. Her vehicle (Scion) was a good fit for our trip - just two of us, with plenty of room for baggage. Jessica kept in touch with us every step of the way via email and text - promptly. Pickup and drop-off at the airport was effortless. I would recommend working with Jessica. In fact, when we return to visit family in the Portland area next summer, we will contact her again. We thank her for this positive first time experience with Turo. Ann & Steve
This was a great experience! It was so easy to set up and very easy to get and return the car. Jessica and Jerome were flexible with our late flight coming in and our early fight leaving. The price was great as well! We would definitely recommend this to anyone heading to the Portland area!
We had a blast in this fun scion. We dubbed it our "squad's car" for our adventurous exploration of Portland. The blue rims are amazing and grabbed the attention of someone leaving their parking spot in a crowded area (yay quick parking). Drives smooth, just all around awesome. Jessica is great too, very accommodating and sweet.
Awesome vehicle this Scion, super Host in Miss Jessica, and fantastic service all around with her and Turo! Very accommodating hostess! Couldn't have asked for a better arrangement anywhere else to date! It made our trip or at the very least, put the crown on the great times of our vacation! Cudos and cheers Miss Jess!
Jessica made delivery and pick up so easy for us! Being from out of town, it was so nice to pay a little extra for her to meet us at our hotel. She was very responsive to messages and prompt. The vehicle itself was clean and functional- exactly what we needed for our little day trip out of Portland. My first experience with Turo and it was flawless.
This trip was fantastic - Jessica was so friendly and the car was fun to drive! Being able to pick up the car at the airport and drop off where most useful to everyone was a dream! Thanks so much Jessica we really had a great time and you were always friendly and helpful!
This was my first experience with Turo and it was great. The Scion xB was: clean, roomy, great on gas, and exactly as advertise. Jessica made the whole experience wonderful. Really easy to communicate with and super quick response times. Overall I give this an A+ Review and will be using this vehicle in future trips to Portland.
Jessica was very quick with responding and within a day's notice too. My friends and I thoroughly enjoyed our trip to the Coast with the Scion. Jessica was flexible in where to drop off the car- as this was my first time in Portland. This was my first time experiencing Turo and was not disappointed! :)