Osama was very flexible -- I changed the return time twice and he without hesitation allowed it. I picked up the car from his assistant Natasha who was very informative, energetic, and accommodating. The car drives well and is pretty good on gas. The gas hub does not close properly but it's not a big deal and make sure you bring your own GPS. The car is spacious and comfortable inside and had enough trunk space for lots of stuff that I took for a 2-day cottage weekend.
Very good service and communication! The car rides went well despite the hard to figure out or slow reading tire pressure sensors. A turn light bulb died on my first day of 13, but those things are impossible to predict. The GPS - I used it a lot - needs an update. Besides that I enjoyed the car very much and would rent it again. Thanks Osama!
The car drove very well it was responsive, stylish, quick, and had great feautres that really made the driving very fun. I really enjoyed the remote start so I can cool down the car during the hot days I used it. People wise, I got to meet Osama for a brief moment and instantly I felt welcome. Natasha will most likely be the one you will be talking to you during the trip and she was very helpful and kind. She was quick to respond and easy to reach. Would highly recommend and would travel again using this car in the near future