The mark of great customer service is NOT when things go perfectly; but, when the proverbial “shit hits the fan.”
Sunday, my Turo car blew a tire! BUT! T was quick to address my issue, got me squared away; AND offered a ride to the airport from his lot for my troubles.
T’s partner, Mohammed, met me at the lot (I was way EARLY in order to beat Monday morning OKC traffic), and he was ALREADY there.
A quick, efficient and friendly 15 minutes later, he dropped me at the airport with lots of time to spare.
Thank you T and Mohammed for making your operation run so smoothly! A great
car is a BIG part of a great visit! THANK YOU for everything YOU did to contribute to that!
I WILL use you my next time through Oklahoma City! ❤️