Tatsiana is a great person to rent from. I rented for her twice and each time it has been a great experience. I plan on renting from her in the future again and I recommend her to anyone who is looking to use this service 😊
The trip was fine in the end. Normally the review would be five star but we encountered some problems with the tyres on the car (Mazda 2).
Unfortunately the two front tyres of the car were completely bald and cracked on the sides. We took the car to a tyre mechanic and he told us the tyres were completely unsafe to drive. We thought that we would be able to use the spare tyre in located in the boot of the car but unfortunately there wasn't any spare tyre in there at all.
In the end we ended up buying brand new tyres for the car and then turo refunded us the money we were at loss. I have received the refund today from turo and it was handled very well and speedily. I just think that this sort of issues should never happen because the renter should keep every part of the car safe and in check.
Overall Tatsiana was very friendly and happy to assist, but I think she needs to make sure her cars are completely safe and ready for every journey.