What kind of Gas does the car take?
Premium only. I ask that you keep your receipts for verification that Premium Gas was used. This car has a way of telling me when Premium gas isn't in the fuel tank, so just get premium to avoid any hassle.
Do you go over the vehicle's features while I'm picking up the car?
Absolutely, but if you are familiar with the vehicle's features and don't want a demo, I can just hand you the keys and you're good to go!
Are you flexible with extra mileage?
Yes and no.. 10-15 miles over, no big deal. If you need 20-double the allotted miles, I'd like to know ahead of time, and the charge is $.75/mile after the trip.
I'm a first time renter, what can I expect?
As a first time renter, I want to make sure you're more than thrilled with your first experience on Turo. Once you complete your booking, if you chose delivery, the car will be delivered at your selected time to your chosen location. If you choose to pick up the vehicle, it will be washed, gassed and ready to be picked up at the vehicle's location. The vehicle's location is revealed to you only after a completed booking.
I'm always a little late.. is it okay to bring back the vehicle late?
NO PROBLEM!! BUT, lets define late and let's talk about punctuality. I'm okay if traffic holds you up an hour, or if you didn't schedule well enough and are going to be 2 hours late. I get it, things happen, we can't control road conditions and traffic, so up to 2 hours WITH PRIOR NOTICE is fine. I won't impose any late fees, or contact Turo in such event as long as you CONTACT ME ahead of time to let me know.
I have a question not listed here, or answered by Turo's guidelines...
Contact me @ 201.790.2729. Please be sure to let me know you're contacting me in regards to a Turo listing.
I might return the vehicle early... can I do that?
Absolutely! As long as you let me know so I can expect it, you're more than welcome to bring it back early.
Please note there are no partial or prorated refunds.
Is this the right car for my event?
Of course it is! I've had customers rent this car for Weddings, date nights, birthdays, Christmas, New Years, Proms and one day test drives. SO WHATEVER YOU NEED IT FOR, It's the right car. Trust me :)
I need to drop off the vehicle really early (like 12AM-7AM), would that be okay?
NO PROBLEM! I have a driveway reserved for this vehicle.. if you rent it and need to return it at odd hours, you can park it in my driveway and leave the keys in my mailbox. Just let me know.