Everything about the experience was amazing!!! Gus picked me up at the airport and I dropped him off about 2 blocks away. We met him the same spot on our way back and he dropped us off at the airport. It was perfect. He was extremely professional and made sure I had everything I needed for our trip to Charleston. My wife travels to charlotte for work several times a year and will use Gus and his cars moving forward. A+ experience hands down!!!