I was a returning customer; I had rented from K a couple times before and things seems to be good with him. But not this time. I rented this car for 2 weeks, extending the rental as needed. On a Sunday, I began speaking with K around 12pm and told him I was waiting on information regarding a booking for my service the following day. I confirmed with him at 3pm I would be extending for another day when I returned home from work. When I got off work and checked my msgs, he sent a text saying I 10min to return the car. I was in the Flint area and the return location was Dearborn Hghts. No way I could make it there in 10 min. I made several attempts to extend or re-book, the system would not let me. He told me he would waive the late fee. I had to clear my work equipment out of the car, and vacuum it out plus travel back to Dearbon Hghts. In the end, he charge me $225 plus he lied about the gas. I returned the car with 3/4 tank and he uploaded pics over 24hrs later of gas less than 1/2 full. The receipt for the gas was around 6 or 7pm the following day. We returned the car at 9:30pm the night before. So I had to pay an additional $24 for gas. All I can say is BEWARE!!! And from what I can see this is not the first time he has done this to a customer; the short notice to return car and shorting the gas.
Overall nice looking car however there were some issues. There is a thunderbolt light on dashboard that's kept appearing which limits car speed to 45-50 mph on highway which is dangerous. Car charger port did not work. One headlight out. Owner did not clean car prior to dropping it off to me. Children's toys, prom pictures, & sticky residue in cup holder.
This Turo car owner was very polite, helpful and did all he could to make certain my trip to Detroit memorable. I had the Chyrsler 300 series. It was clean, affordable, dependable, and a nice alternative to a rental from the airport. This was my first time using Turo. I would highly recommend K and one of his cars. He's going to do all he can to help you make it to your meeting on time.