The car was not as described on the listing. It appeared to need some sort of maintenance and started shaking after about 70mph on the highway. The car also made some louder noises when accelerating. Overall it got me where I needed to go but I would not have chosen this vehicle if it was accurately described on the listing. The car also could have been cleaned prior to listing it for others to use. There were crumbs all over the front seats. Communication was punctual so that was appreciated. The owner was also flexible in pickup and drop off times.
The trip went well up to the point when I had to return it. For one, he charged me an extra $5 claiming I was "missing gas" but I went to the gas station and filled the tank COMPLETELY just hours before I returned it. The second strike was when I went to the normal rendezvous point, he was not there to receive the vehicle back from me. I was told by his neighbor to leave the keys with someone I never met who could have did anything with the car after I left, Including drive the gas that I bought out before returning it to the original order.
This was my second rental from this owner but it will also be my last!
K was pleasant, but I had to return the car as it did not perform in a way that made me feel safe. He offered to put me in a different car, but I could not accept as I think it is inappropriate to put someone in a car that is not performing at 100% in the first place.
Due a last minute change, I was able to book this Ford Focus in a timely manner. K was great with communication, very understandable, the car was a great driven vehicle with zero issues. I would recommend.
K was ready to go as soon as I arrived. Keys were in my hands in less than 5 minutes. He made sure to communicate during my trip about my arrival and drop off to make sure I was timely. I rented and dropped off at 9pm at night and I appreciate that he was available that late at night.
I am so thankful that he was able to accommodate my last minute needs. He always makes sure I have a safe, clean car while I am in town. I always look for him first on Turo because of his quality customer service.