The car will be clean and full of PREMIUM gas when you pick it up. Please be sure to return it in the same condition.
There is a strict no smoking policy in effect. If there is evidence of smoking in the vehicle, a $150 cleaning fee will be assessed. Pets are ok, but again, please make sure to clean up or the same cleaning fee will apply.
I can deliver to DCA and have found that leaving the car in the garage to be picked up works well. Detailed directions to the car will be provided along with photos showing the location. You are responsible for parking charges. I will not be able to accommodate delivery to IAD or BWI, sorry. They are just too far.
I'd like to remind renters of the Turo late return policy. I've had several renters return the car late without prior permission and this has the unfortunate result of extra charges, not to mention the inconvenience it causes the host. I will reach out ahead of the return to remind the renter of the schedule meeting time. If necessary and if I am able, I will accommodate requests for late returns of no more than one hour. However, if I hear nothing, I will assume the car will be returned on time and Turo's established policy will be in effect.
Similarly, please communicate clearly your expected arrival time for pickup. I recently waited an hour for a pickup and ultimately had to cancel the booking. I just ask for communication and will do whatever I can to work with you.