I don’t mean to be rude, but she is a classic. Should I expect her to break down?
Hey, not all Italian ladies are that melodramatic! And to answer your question, no, she won’t let you down. I frequently give her maintenance and verify that all is in working order. And finally, I always kindly explain to her that she will be treated with equal love and care by you. So don’t you make me look bad with her, deal? :-)
If there is something about Goia that is not working as expected, what should I do?
Sure, she can be a bit temperamental, but I have patiently groomed her to be kind (translation: mechanically she should be fine). However, perhaps when you pull up the soft-top something went astray, or as you attempted to start her in the morning, she wouldn’t bulge. Well, firstly, the guide I will send you after you book should help. Secondly, I normally go over a few howtos when we meet. Finally, you can always call or text me (at reasonable hours, if you don’t mind). And as a last resort, there is always Turo’s insurance that can haul her to a nearby location.
What motivates you to share this gem of a car?
I like people. I also truly believe in the concept of the sharing economy, meaning the adequate use of otherwise underutilized resources. I have spent countless hours (and money) restoring Gioia so that I can enjoy cruising on weekends. But the truth is, I cannot drive her all the time. I work from home and she sits idle in my driveway bored to tears. It is thus unconscionable to not allow others to have as much fun as I do.
Have you ever been afraid or reluctant to let “strangers” take Gioa away?
I must admit that my wife was initially skeptical. There is a natural stigma associated with letting people we don’t know to use something that belongs to you. Over the months and years, what I have received from complete strangers is life-long friendships, wonderful memories, interesting conversations, exotic car tips, laughs, and the satisfaction that I’ve accomplish all this by simply allowing other extraordinary human beings use a resource that was previously wasted. My wife is now more than convinced!
OK, but aren’t you doing this for the money?
Fair question, but no. My wife and I are two mid-life professionals currently employed in interesting companies. About 75% of the proceeds from Turo go straight back into improving the car and hence the driver’s experience. Thanks to the extra cash, for example, I’ve been able to implement long-kept projects in the car, such as replacing the carburetor, alternator, head cylinder, heater core, and rebuilding the carburetor, to name a few tasks.
What about the other 25%?
You're not an auditor, are you? Anyway, the rest of the income is utilized to maintain and upkeep Gioia, such as paying for insurance, regular oil changes and the like. OK, and perhaps I’ve also treated myself to a pair of cool driving shades!
Why do you insist that we meet in person?
I know, maybe I’m old fashioned, but I believe Turo is ultimately a person-to-person social network. Besides, you will be taking my girl away; wouldn’t you like to know who she is leaving with as well? But seriously, Gioa is a classic lady, and as such, there are a few intricacies that are better shared face-to-face. If I’m unable to meet you, normally I will ask that you call me before heading out. Either way, I promise to be brief and not force you to hear me brag endlessly about Gioia :-)
What if I don’t like Gioa?
Look, not all matches are made in heaven. But, I have described her in excruciating detail. I have added nicely accurate (and plenty of) pictures. And I will even send you a detailed mobile manual of her once you book. If after all that you still feel I cheated your expectations, talk to me. Normally we can work it out. What I’m trying to tell you is that if you don’t give us a 5-start rating, it was not for lack of trying. So please be kind to both of us :-)