Extremely fast response for a same day trip, he even picked us up when we went to the wrong address by accident and dropped us off at the train station when we returned the car! The car was great with high mpg.
This is a great car, but the pick up and drop off was a bit challenging. There was a $50 airport drop-off fee, which ended up with us getting lost in Summerville trying to drop the owner off at the train station. Personally I would have waived the fee if I were the owner since it ended up getting me home 30 minutes late. Probably will not use this car again due to the inconvenience of the transfer process. Also the car was not cleaned or gassed up. I usually like to wash my car before I rent it out.