I have never written a poor review in my life but shame on me for renting a 2007 car. While it drove well, both the sunroof and radio had a mind of their own this past weekend. The sunroof malfunctioned after using it once (have pictures to prove it) and the radio speakers were making a horrible screeching noise on the second day.
Because we were worried about the sunroof malfunctioning again we decided not to use it for the weekend.
I called Valmir when I landed and over communicated with him, and I have texts to show how frustrating both the pick up and delivery of the car were.
The drop off was for 8 am and when I texted him at 7:29 am I didn't get a response until 8:33 am. He ended up meeting me at the Intercontinental Hotel since I had to be there for my meetings. I called Turo who contacted him and he then finally responded. I have texts to prove that as well.
I asked for him to be amenable to reduce the cost of the rental for the many inconveniences and he denied them. Yes the car was working find when I delivered it, but I have pictures and audio to show otherwise. My family got a big kick out of the sunroof not opening and radio making the awful sound of the emergency broadcast system.
I trust that he maintains this car appropriately, but it was frustrating and disappointing for sure.
Valmir is the man and it was a pleasure dealing with him. He was accomodating to the late hours I requested and even gave me a ride to my hotel when I dropped off the car. Top notch guy, would rent from him again!
This was the best rental experience I have EVER had, and I've rented plenty of cars from plenty of places and people. Valmir was so easy to work with. He's a guy who cares about his car and it shows. Now, let's talk about the wheels... It may be 10 years old but boy is it beautiful. It's in pristine condition and when you drive it you can hear it purr. I took it for the weekend, put the top down, and let my wind blow in the air down on the beaches of RI. You can't, I repeat, you can NOT beat the price for this car. I will most certainly be renting it again, and SOON!