Are you willing to adjust the mileage limits set?
In some cases, yes. You'll need to request to book the car and let me know your situation. We may need to agree on an additional cost depending on the amount of miles over the limit.
Where will I meet you at the airport?
Send me your flight # before your trip and I'll make sure I meet you at the baggage claim of the Terminal you arrive at.
Where do we meet to return the car?
I ask renters to drop the car off at my apartment very close to the airport. I have a mail slot you can drop the key in and then neither of us have to deal with each other running early or late. The airport is a $5-$6 uber ride from my apartment (if you're ambitious, it's only a 17-minute walk). If you're extra nice, in most cases I can hop in the car and drive you to the airport. If you're unable to bring the car back to near my apartment, that's fine, we'll make it work.
Do I have to drop you off somewhere once I pick-up the car?
My apartment is not far from the airport so if possible a drop-off would be great, but if you're in a rush I can take the T.
How does payment for tolls work?
I am happy to supply an eZPass in the car - all I ask is that you estimate your tolls and pay me ahead of time. I've had a few cases where it's taken awhile for people to pay me for tolls so it's just easier for me if they're paid for beforehand or immediately after the trip and then when the tolls register on my eZPass account I can venmo you for the difference.
How does Apple/Android Carplay work?
Just plug in your phone via the USB port in the front! It's that easy - no need to connect to bluetooth, though if you'd prefer that way you can connect to bluetooth from the settings. CarPlay has much more functionality and interaction with your phone so I recommend making use of it :)
What happens if I scratch a rim while I'm renting the car?
I've recently added this to the FAQs because (sadly) I've had five separate renters ding up the rims during the rental. The rims are very expensive to fix - $250 per rim to resurface and re-polish the rim to remove deep scratches. Because this is a recurring issue, here's what I've decided to do to make this straightforward and to save renters some money in repair costs:
I will charge for rim damage depending on two factors - the size of the scratch and the rim that it's on. If the scratch occurs on a rim that does not yet have a scratch, you will be expected to pay between $100-$250 depending on the size of the scratch. If you scratch a rim that already is scratched (as of writing this, all rims except the front left are scratched), I will charge you $50-$100 depending on the size of the scratch.
I'm setting it up this way so that one renter doesn't get burdened with the entire cost of fixing a rim, especially for a small scratch. I am only going to repair the rims after the rim has scratches covering at least 40%-50% of the edges.
PRO TIP for avoiding paying this fee: don't part too close when parallel parking! There's no need to get right up against the curb. It's OK to be 12" away :-) Please please I hate charging people and I don't like having to fix rims either!
What kind of gas does it take?
Premium - please don't put regular gas in the car, it's really not good for the turbo.