Carrie delivered her car in our door right on time. The car is nice, easy to drive and comfortable. The front glass is cracked so you need to be OK with that before booking it. The last day of the rental, we found out that the car had been immobilized by the city parking division due to past tickets, so we couldn't use it. Carrie took care of the issue efficiently and we got the last day refunded. That said, renting this car was easier and cheaper than doing it through a car rental, specially if you are a last minute planner like me.