Vehicle was dirty and unsafe to drive. No one available at pick up to remedy problems and no offer of replacement vehicle. One star because he at least came to retrieve the vehicle after it broke down during my trip while I was 4 hours away from pickup/drop-off
It gave me the ability to take care of some things that are important too me because I do not have my own car and it is less expensive then commercial car rental places in this city. So it was well worth it.
There was a mechanical issues with the driver's side window and some lights were on but it served it's purpose of getting me around town where I needed to go. Brian was very flexible and easy to work with. I would definitely rent from him again in the near future!