Easy to communicate with Trung to set up drop off and pick up details. He's very responsive and the car was extremely clean. Great car for city driving although light so can get a little bumpy on the highway if it's super windy outside.
The only thing that was very inconvenient is the fact that the $30 fee I paid for the car to be delivered to the airport, it's wasn't actually delivered to the airport, but a nearby hotel where you have to pretend that you're a guest and catch their airport shuttle ( it was very awkward when the driver asked me what room I am staying in, I felt like he was going to tell me to get off, I felt like I was doing something wrong)
Also car jerks at low speeds (0-20 mph)