The car was Amazing ,not so much for the customer service . The guy ended up leaving his wallet inside of the car in which it took me hours to get in touch with him to inform him of this. Once he was informed he demanded I keep his wallet safe and ensured that nothing was missing from it. As I mentioned to him if I had any other intentions I would not have spent the time informing him that he had left it . I think it was just rude of him to imply anything other . On top of that I notice when getting my suitcase out of the car there were markings on the back seat in which I assumed were due to my suitcase. I agreed to paying $40-50 to have it cleaned. My trip was scheduled to end at 4:00 I asked for a 15min extension to be able to gas up car and take through a wash , I was told that I was allowed a 10min grace period and anything other I'd be charged $50 for extra hour. I was able to gas up car but wanted to make it by 4:10 I was unable to wash the car. Upon reviewing my chargers I noticed I was being charged a late fee anyway ?.?.? Super shocking considering I was told I had a 10min grace and the owner actually didn't pick up his car until after 7:00pm.
Mike was very punctual and Awesome! The vehicle was fantastic great ride,and excellent gas mileage, I will definitely rent from him again...Mike is very informative,love the way he responded very accurate and superb communication!!Thank you Mike
Mike was very kind! Show up with chips and water in the car. The car drives amazing and has a great sound system! I wish I could keep the car! I would definitely rent from Mike again! Altima's are awesome:)
Mike is a super awesome guy! Treats renters the first class way. Had snacks and beverages available for me when he dropped the car off clean and with a full tank of gas. Completely flexible with schedule even had the car dropped off to me early. I would definitely rent from him again and recommend renting from Mike to anyone on Turo. Thanks again Mike, you're the man.