•The car must be returned as clean as it is picked it up, unless otherwise stated. Please understand we cannot fully detail the car for every trip due to cost, but you can expect them to be acceptably clean. There is an inexpensive automatic car wash at 6027 W Roosevelt, which is just 5 minutes from the pick-up/drop-off location. There will be a $25 fee if the car is excessively dirty.
•Please make sure you are on time. There is a $50/hour late fee (per Turo).
•Return the car with the same amount of gas you pick it up with. You will be billed for gas and a $25 dollar fee if it is not the same. The car will usually come with a full tank. Please note that "full" means letting the pump come to a stop automatically and not stopping the gas yourself when the gauge reads full. It is very obvious when this is the case and you will be charged a fee.
•No smoking! You will be charged up to a $250 dollar detail fee (per Turo) for evidence of smoking.
•When selecting a pick-up time, you are expected to be at the pick-up location at that time; not earlier or later. If you need to change your pick-up or return time after your trip is confirmed, you can request a change using the "modify trip" button.
•The exact location and pick-up instructions will be made available automatically once your trip is confirmed. Please review the pick-up instructions upon confirmation, as there are additional steps that need to be completed ASAP.
•Fees and fines related to returning the car late, in need of cleaning, and with less gas can be found here:
•This car does not have a toll pass. Tolls must be paid manually or online. Please make sure to pay tolls online within 7 days, otherwise, Illinois will charge a $20 fine per missed toll. Please note which tollbooths you missed because you will be asked if paying online. If you see tolls online that are not from your trip, do not pay them. Tolls can be paid here: https://www.illinoistollway.com/tolling-information/unpaid-tolls