Overall a very poor experience. Gentleman mentioned after booking and during car pick up that the heat only starts after keeping the car on for 20 minutes and to give it some time. This is in a city where temperature is 30*. After driving it for 4 hours , heat never started, and owner giving false hopes stating he promises it turns on after a while. After an entire day, it was impossible to drive due to the cold and Ofcourse the heat in the car never started. Not to mention the car drives as if it could die out any moment. Not to mention that it took a while for me to get the seatbelt to work , while the driver seat adjusting button didn’t work. Once contacting turo, no refund was even offered and i was only offered to drop car back off to owner with no refunds given and to pay for the time I had the car even though the entire time that was used was waiting for the heat to start. Bottom line, this owners car is not safe, very old and surprisingly is approved by turo. Last time using Turo!