Pickup was convenient and dealing with the renter was great. The car itself is the reason for the lower rating. It had a loud noise/vibration that made the ride super uncomfortable and the wireless key didn't work. Would rent again if it was the only car available but definitely would look at a different option first.
They were Phenomenal! Every aspect of the rental was easy and exceptional! Excellent communication. So thankful for their graciousness in being flexible with our crazy schedule and going the extra mile to ensure a wonderful experience! I Will definitely be renting from them again, and again, and again (as well as recommending friends).
Simple, easy, straightforward--a great first experience with Turo! Added bonus that this couple is cheerful, helpful, and was flexible in helping meet my needs for a rental, will definitely be using these folks again!
Excellent car, drove well, was quick and fuel efficient; only negative was that I could not find a Aux jack, not sure there is one. Michael was prompt in his responses to my communications, and the pick up was flexible due to his lock box system for accessing the key.