This was my first rental with Turo. We rented a Tesla from Gino. Gino had excellent communication with us and answered all of our questions prior to our arrival. Pick up for the car was convenient and puntual. Gino took the time to give us an orientation on the car as we had never driven a Tesla before-which was super easy. The car was fully charged, clean and ready to go. Loved the Tesla. Great experience. Very convenient for driving in the city. Love the self parallel park. Will definetly recommend Gino's service to others visiting or living in the Chicago area.