The car nice but not clean when I picked it up. The outside was dirty ( rain) but the inside was not clean either. The pick up went smooth but the drop off was terrible! I arrived at the drop off location at least 15 minutes early. Upon my arrival I was approached by a male I did not know. He informed me that he was there to pick up the car. When I stated that I would not return the car to anyone but the owner he bacame upset. He began walking around the car and speaking aggressively toward me. I felt harassed and possibly in danger. At that point I called the police. The office came and assured me that I had did what was right. I just wanted to protect the vehicle and with technology and crime you can never be too cautious. As a result , I had to wait past drop off time for the owner to arrive. I did not mind as long as I could return the car safely to the owner. I would have thought that this concern and care would have been appreciated but not so. That evening the owner claimed I damaged the vehicle. I know I returned it just like he gave it and I believe this is retaliation. Now I am involved in an investigation related to damages. I guess it's better to be investigated for damages then for returning the car to an unknown person and being held liable for theft!
Mehmet was VERY professional and came through right when I needed him!! I look forward to renting from him in the near future! 1st time Turo user and I am glad he made my experience an enjoyable one ☺️ The Maserati was AMAZING 🏁
Dont ever rent this vehicle. The guy has no city sticker (shouldn't deliver the car to the city anyways if u got no authorization) and if u get the ticket he makes you pay for it, same goes for the front plate. The heater didn't work properly as well.
The car was beautiful, clean and better looking than the pictures. 👍🏼 Cihan was great as well. Very good communicator and very polite. We will definitely use his car again.
April 15, 2016
Brand new car! What a beauty, if you want to stand out from the rest this is a head turner! Sleek design and gorgeous color scheme on the inside & out! Host is very Prompt & accommodating. Exceptional communication book now you won't be disappointed! Highlight of my trip, Thanks!