Friendly and car was good. Even with some scratches and wear-N-tear, it ran well for our day trip. The main reason for a lower review is because the owner was over an hour late for our return. We arrived at the drop off location on time and tried to contact them for an hour with no response. They finally came out and said they were sleeping. We totally understand that things happen, but it cause major delays in our schedules and one should be prepared and punctual if their charging for a service. Life happens and everything turned out okay!
This guy is a fraud and will try to make you rent the car outside of Turo and will get tell and that he only makes 25 dollors a day from Turo goin to try to sell you drugs and make you walk blocks discussed his stuff and is rude and also his car is disgusting dirty holes in seats verybad comdition dirt everywhere reeking of marijuana and had trash everywhere very unprofessional
August 17, 2017
Easy to pick up and responsive communication throughout! Would definitely recommend in the future.
I'll start by saying my first mistake was not taking pictures of the car prior to the trip. As I walked around the car the owner pointed out numerous scratches, dings, dents, and imperfections all over the car. This is an older car, 2007, definitely not in perfect shape. There is no key fob which makes the naturally keyless car a bit of a challenge. He did show me the problem with the gas door not opening thankfully as we needed that information shortly. I did also have to push alot of junk around in the trunk in order to fit my bags. After getting in the car and driving off first thing I noticed was that there was only 3/8 of a tank of gas and the low tire light was on. We found a nearby gas station and filled up the car and checked the tires. All pressures were good so I assumed either the spare tire was low or the tire sensor needed recalibrated. The only other issues I noticed was that the car has very loud road noise above 45 MPH and at around 65-70 MPH there is a noticeable out of balance noise in the front end. More than likely just the tires, but it is noticeable. Other than that the car worked great the rest of the trip. No problems until I returned the car. The owner very quickly noticed a scuff in the front fender, he had went straight to the fender first and then pointed it out all too quickly. I took very good care of the care, parked in spots that weren't close to other cars, have no idea how that scuff would have got there. Within 5 hours he informed me he had already received a quote to fix the scuff for $75, on a Sunday. Seems very questionable. He did mention that I was his second renter, and the previous renter from a week ago had smoked in the car and he was still working that claim. The car had not been detailed in a week, noticeable from the dust on the dash, and the car did not smell like smoke. Seems to me like he's going to make a claim everytime someone rents to get an extra $50-$100. Just a warning. In the end this makes me wnat to never use Turo again as I ended up paying the same amount I would have paid to a regular rental company, except wiht turo I had the extra hassle of an older, imperfect car, had to meet the owner at their place of work then drop it off at the owners place of residence only to be blamed for something I know I did not do, but like I said, I did not have the proof it was not there, but neither did the owner.