We had to rent a car last minute several hours before leaving and Michael was fast and great with communication. The car doesn't have superb handling but it ran okay and kept us safe. Overall Michael made the process easy and stress-free.
Michael was great with communication, pick up and drop off. I booked the car the same day so he didn't have time to clean it. The car has some strange vibrations when accelerating from a stopped state. That said, it ran fine and is comfortable.