What happen if I have an accident?
If involve with another vehicle make sure you get the other party insurance and driver license info. Then call 911 and or go to the nearest police station to make a report and notified Turo.
Can I have pets in the vehicle?
Sorry no pets are allow due to other customer also used this vehicle and may have allergy, If violated there will be a cleaning fee, see fee schedule.
What are Turo fees?
Fees & fines****
Charge to Renter (not incl. admin. fee)
Additional Mileage Fee
$0.75 per additional mile/km driven
Up to 85%***
Late Return Fee
$50/hour, up to $200. See the Late Return Policy
Up to 85%***
Cost to replace gas not refilled
Cost of toll (including governmental charges)
Cost of ticket (including governmental charges)
Cleaning, Pet, or Smoking Fee
Up to $250
Can you smoke in this vehicle?
Sorry there this is a non-smoking vehicle. If there is sign on smoke and ashes in the vehicle there will be a cleaning fee. please check fee schedule.
Why rent here?
I do not require you to have the car wash before return which you save some money there since all my vehicle are hand wash only. I do require fuel fill up as the same way as it was delivered, if not Turo will charge you admin fee on top of the actual fuel when I have it refill on picture of fuel ticket will be uploaded.
Does this vehicle have a toll pass?
Free used of toll pass. Statement will be bill base after trip first $10.00 credit. If you past toll please notify me at the end of the trip or you can save on fee and pay it online. Vehicle is equipped with GPS tracker and will have route history.
Do I have to fill up before I return?
We keep our vehicle clean and full tank at delivery and it should be return in the same way to prevent unnecessary fees and charges. Please make sure you keep your fill up receipt.