Michael was so awesome, actually- awesome is an understatement. He was not only professional, but extremely kind. I forgot something in the car and he went above and beyond to mail it out to me. If you're thinking of renting a car, Michael is your dude! On top of the great experience I had with him, the car was great! Great on gas and great working AC! Thanks for a great experience, it was a pleasure to have worked with you!