Andrea's car is perfect, rides butter smooth. However, she made me realize Turo might not be for me as she was not very accomodating for the person renting her car in terms of pick up and drop off location and times due to her inflexibility to accomodate the rider's request. I did make a small mistake in the drop off time, however Andrea did not show any empathy or reason to accomodate the urgency of our arrival to the airport to catch a morning flight. This very reason caused a missed flight this morning for us, costing time and extra money. Its a shame but I wont be using Turo's services due to this experience anytime soon.